返金ポリシー

Return and Refund Policy

We value customer satisfaction and offer the following return and refund policy:

1. Eligibility for Returns

• Returns are accepted within 15 days of purchase.

• The product must be unused, in its original packaging, and in the same condition as received.

• Customers are responsible for return shipping costs.

2. Non-Returnable Items

• Returns for reasons other than defective or incorrect items (e.g., customer preference) are not accepted.

• Items damaged due to misuse or improper handling are not eligible for return.

3. Refund Process

• Once the returned item is inspected and approved, a refund will be issued to the original payment method.

• Processing times may vary depending on the payment provider.

4. Defective or Incorrect Items

• If you receive a defective or incorrect item, please contact us within 7 days of receipt with supporting photos.

• We will arrange for a replacement or refund at no additional cost.